You sure will. Once your artwork is approved we will send you a tax invoice for payment. Once payment is received we will also send you through a receipt.
Is there a charge to pay by credit card?
Yes, a small 1.2% processing surcharge is charged if you pay by visa or mastercard. Please don’t pay by Amex as you will incur a larger 4.0% processing fee.
How can I pay?
You can pay either by credit card or bank deposit. The invoice you receive will provide you with the information you need.
Do I have to pay upfront?
No, we don’t expect you to pay anything until you are 100% happy with the design, however, we do need payment prior to sending your order to print.
If we have done something wrong and you are unhappy with your magnets we will happily refund. Our proofing process should ensure no mistakes are made, but if they are, and we at fault, we will refund – no questions asked.
Can I cancel my order?
Yes, you can cancel your order, without charge, at any time until artwork has been approved and invoice paid. Just let us know that you have changed your mind and we will cancel your order.
Of course, we won’t print anything until we send you a proof for you to check. Once approved, we’ll send to print.
I’ve ordered, what’s next?
Once an order is placed we will start work on your design. Once approved, simply pay your invoice and we will send to print.
If I place an order, when will it be ready?
Usually all orders are out of our warehouse within 5-7 days. However, if you need it urgent, we can generally turnaround in around 24 hours – just ask!
